Telecommunication
About the role
This full-time, on-site role in Colombo involves monitoring and maintaining telecommunications systems to ensure stable connectivity and prevent service disruptions. The position requires troubleshooting technical issues, coordinating with technical teams, and communicating effectively with both internal stakeholders and customers. Additional responsibilities include documenting system performance, supporting operational efficiency, and assisting with Opex-related tasks to optimize resource usage. The company values professionalism, accountability, and a customer-centric approach, and offers a collaborative environment focused on continuous improvement and high-quality service delivery.
Must have
- Candidates should possess skills in Telecommunications Systems and Telecommunications to manage and support network and communication infrastructures.
- Candidates should possess strong Communication and Customer Service skills to interact effectively with users, stakeholders, and cross-functional teams.
- Candidates should possess Troubleshooting skills to diagnose, resolve, and prevent technical issues in telecommunications environments.
- Ability to work on-site in Colombo, manage time effectively, and adapt to changing operational requirements.
Nice to have
- Relevant technical certification or diploma/degree in Telecommunications, Engineering, or a related field is beneficial.
- Experience working in telecom operations, network support, or a similar technical role is an advantage.
- Familiarity with Opex optimization, basic reporting, and performance monitoring tools is a plus.
Highlights
The role is strictly on-site in Colombo. Relevant technical certification or diploma/degree is beneficial but not mandatory. Experience in telecom operations or network support is considered an advantage. Familiarity with Opex optimization and performance monitoring tools is a plus.