IT Support Technician
About the role
The IT Support Technician at Rapidventure is responsible for providing technical support for desktops, laptops, printers, and other IT equipment. Key duties include troubleshooting hardware, software, and network issues, installing and maintaining computers and network devices, assisting with CCTV installations and maintenance, providing both on-site and remote customer support, and performing preventive maintenance with service reporting. Candidates must have a diploma or certificate in IT, Computer Hardware, Networking, or a related field, and at least 6 months of experience in IT support or a related area. The role requires basic knowledge of computer hardware, software, and networking, as well as strong troubleshooting, problem-solving, communication, and teamwork skills. Willingness to travel to customer sites is also essential.
Must have
- Diploma or certificate in IT, Computer Hardware, Networking or related field.
- Minimum 6 months’ experience in IT support or related field.
- Basic knowledge of computer hardware, software and networking.
- Good troubleshooting and problem-solving skills.
- Good communication and teamwork skills.
- Willingness to travel to customer sites.
Highlights
Applicants should send their CV to hr@rapidventure.com. The position requires willingness to travel to customer sites. No specific application deadline is mentioned.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka