IT Help Desk Analyst- Hard Ware (Remote)
About the role
The IT Help Desk Executive (Remote) role involves providing technical support and assistance to users while working remotely. Key responsibilities include handling IT help desk queries, utilizing remote support tools, managing IT ticketing systems, and applying networking concepts to resolve issues. Candidates should have a bachelor's degree or diploma in IT, Computer Science, or a related field, along with 1-3 years of experience in IT help desk or technical support roles. The position is remote and requires hands-on experience with remote support tools and familiarity with IT ticketing systems.
Must have
- Bachelor’s Degree or Diploma in IT, Computer Science, or a related field
- Minimum 1-3 years of experience in IT Help Desk / Technical Support role
- Hands-on experience with remote support tools
- Familiarity with IT ticketing systems
- Solid understanding of networking concepts
Highlights
Applicants should send their CV to hr11@micronetglobal.net to apply. The role is fully remote, allowing candidates to work from home. Minimum experience required is 1 year. No specific application deadline is mentioned.
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