IT Support Desk - School Leaver
About the role
Nawaloka Hospitals PLC is hiring for an IT Support Desk position targeted at motivated and responsible school leavers. The role involves assisting users with basic technical issues and supporting the smooth operation of hospital IT systems. Key responsibilities include receiving and recording IT support requests, providing first-level assistance for hardware and software issues, assisting with login and connectivity problems, installing and configuring IT equipment under supervision, and maintaining IT equipment and records. The position requires strong communication and customer service skills, a willingness to learn, and the ability to work in a fast-paced environment.
Must have
- G.C.E. Advanced Level qualification, preferably with ICT as a subject.
- Basic knowledge of computers, operating systems, and software applications.
- Familiarity with Microsoft Windows and Microsoft Office applications.
- Basic understanding of computer hardware, printers, and networking.
- Ability to identify and troubleshoot basic IT-related issues.
- Good verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Willingness to learn new systems and technologies.
- Ability to work responsibly in a fast-paced environment.
- Fresh school leavers are encouraged to apply.
Nice to have
- Previous IT-related training or certification will be an added advantage.
Technologies
- Microsoft 365
Highlights
Applicants should mention 'IT Support Desk – School Leaver' in the email subject line and send their CV to recruitment@nawaloka.com. The role is open to fresh school leavers. Previous IT-related training or certification is considered an added advantage.
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