Deputy Manager – Digital Infrastructure
About the role
The Deputy Manager – Digital Infrastructure will be responsible for supporting the daily operation, security, and continuous improvement of the bank’s digital infrastructure and Modern Workplace environment. Key responsibilities include administering Microsoft 365 services, managing user provisioning and access controls, supporting Microsoft Intune and endpoint compliance, developing automation solutions, and assisting with VMware, Windows Server, and Linux administration. The role also involves supporting patch management, backup operations, disaster recovery, and infrastructure modernization initiatives. Candidates should have strong technical knowledge in relevant technologies and possess analytical and communication skills. A degree or higher national diploma in a related field is required, with at least 5 years of relevant experience.
Must have
- Strong knowledge of Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Intune.
- Hands-on experience with Active Directory, DNS, DHCP, Group Policy, and identity management.
- Experience in PowerShell scripting, Microsoft Graph, and infrastructure automation.
- Knowledge of VMware vSphere, ESXi, vCenter, Windows Server, and Linux environments.
- Understanding of backup technologies, monitoring tools, networking fundamentals, and troubleshooting techniques.
- Strong analytical, documentation, communication, customer service, and incident management skills.
- 5 years of experience in Systems Administration, IT Infrastructure, Microsoft 365, VMware, or related technologies.
- Degree or Higher National Diploma in Information Technology, Computer Science, Computer Engineering, or a related discipline.
Nice to have
- Experience in banking, financial services, or other regulated enterprise environments will be an added advantage.
- Professional certifications such as Microsoft 365 Administrator Associate, Azure Administrator Associate (AZ-104), Endpoint Administrator Associate (MD-102), ITIL Foundation, CompTIA Server+, or Network+ will be advantageous.
Technologies
- Active Directory
- Azure
- DHCP
- DNS
- Microsoft Entra ID
- Intune
- ITIL
- Linux
- Microsoft 365
- OneDrive
- PowerShell
- SharePoint
- VMware
- Windows
- Windows Server
Highlights
Experience in banking, financial services, or other regulated enterprise environments is considered an added advantage. Professional certifications such as Microsoft 365 Administrator Associate, Azure Administrator Associate (AZ-104), Endpoint Administrator Associate (MD-102), ITIL Foundation, CompTIA Server+, or Network+ are advantageous but not mandatory.
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