Associate - Business Support (UK Calendar - UK Shift)
About the role
The Associate - Business Support role at H Connect International involves reviewing and interpreting client problem statements, preparing clear process documentation, and collaborating with founders to design improved processes using the client’s proprietary platform. Key responsibilities include direct client communication, process documentation, and teamwork through messaging platforms and calls. The position requires a background in business administration, strong English skills, analytical thinking, and the ability to work in a remote team environment. H Connect International is a BPO company serving clients in the US, UK, Canada, and Australia, and is part of the Hirdaramani Group.
Must have
- Following a Diploma or Bachelor’s degree in Business Administration, or a related field.
- Minimum 6 months of experience in administration or a similar capacity.
- Willingness to work with AI models.
- Strong command of written and spoken English.
- Analytical mindset with the ability to understand and interpret problems effectively.
- Strong communication skills with the ability to collaborate in a remote team environment.
- Proactive, adaptable, and capable of working with limited direction.
- Familiarity with business process design or lean principles.
- Basic understanding of Standard Operating Procedures (SOPs).
Nice to have
- Prior internship or brief exposure to client-facing environments (Preferred).
Highlights
This role follows the UK calendar and UK shift hours. Willingness to work with AI models is required. Prior internship or brief exposure to client-facing environments is preferred. The company values diversity and is an equal opportunity employer.
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