Junior Implementation Engineer
About the role
Cipher Labz is seeking a Junior Implementation Engineer for a full-time, on-site position in Nugegoda. The role involves assisting with the implementation of software and embedded solutions, including system configuration, deployment support, and project documentation. The successful candidate will work closely with senior engineers and project managers to understand client requirements, perform basic testing, provide technical support, and ensure smooth project go-lives. Responsibilities also include handling user queries, maintaining communication with teams and clients, monitoring project progress, and escalating complex issues as needed. Candidates should have relevant academic backgrounds and skills in software implementation, technical support, and project management.
Must have
- Candidates should possess skills in Software Implementation and Project Implementation to support configuration, deployment, and integration tasks.
- Candidates should possess skills in Technical Support and Customer Service to resolve user issues, guide clients, and maintain positive client relationships.
- Candidates should possess skills in Project Management to assist with task tracking, coordination, and timely delivery of implementation activities.
- Strong analytical and problem-solving abilities, with attention to detail and a structured approach to troubleshooting.
- Effective written and verbal communication skills, with the ability to work collaboratively in cross-functional teams.
- Relevant academic background in Engineering, Information Technology, Computer Science, or a related field.
Nice to have
- Familiarity with software deployment processes, basic networking concepts, and common operating systems is beneficial.
- Willingness to learn, adapt to new technologies, and follow established implementation methodologies and standards.
Highlights
This is an on-site role based in Nugegoda. The company values willingness to learn and adaptability to new technologies. Candidates with familiarity in software deployment, networking, and operating systems will have an advantage.
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