IT Support Technician
About the role
The IT Support Technician at Rapidventure will provide technical support for desktops, laptops, printers, and other IT equipment. Key responsibilities include troubleshooting hardware, software, and network issues, installing and maintaining computers and network devices, assisting with CCTV installations, providing on-site and remote customer support, and performing preventive maintenance and preparing service reports. Candidates must have a diploma or certificate in IT, Computer Hardware, Networking, or a related field, and at least 6 months of experience in IT support or a related field. The role requires basic knowledge of computer hardware, software, and networking, as well as good troubleshooting, communication, and teamwork skills. Willingness to travel to customer sites is also required. Applications are to be sent via email to hr@rapidventure.com.
Must have
- Diploma or certificate in IT, Computer Hardware, Networking or related field.
- Minimum 6 months’ experience in IT support or related field.
- Basic knowledge of computer hardware, software and networking.
- Good troubleshooting and problem-solving skills.
- Good communication and teamwork skills.
- Willingness to travel to customer sites.
Highlights
Applicants must be willing to travel to customer sites. Applications should be sent to hr@rapidventure.com.
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