Senior Account Operations Coordinator
About the role
The Senior Account Operations Coordinator will support key account operations for nominated accounts within the Account Support Centre, ensuring high-quality and efficient processes across account management tasks. The role involves working closely with account teams and internal business services to deliver on day-to-day operational needs, including data management, compliance checks, project management, and stakeholder communication. Candidates should have strong experience with Microsoft Office tools, excellent communication skills, and the ability to manage multiple projects in a fast-paced, global environment. The position is hybrid, with shift timings from 10AM to 7:30PM, and is based at EY (Ernst & Young). Applicants are encouraged to send their resume to the provided email address.
Must have
- Any graduate degree with relevant experience.
- Strong Excel and PowerPoint skills.
- Demonstrated strong written and oral communication skills in a multi-cultural environment.
- Ability to use both qualitative and quantitative research and analysis methodologies, including financial analysis skills, to synthesize information, review data inputs, and provide analytic insights.
- Expert or intermediate level experience in Microsoft Office (Word, Excel, PowerPoint)
- SharePoint management experience.
- Proven ability to influence and build collaborative relationships with a wide range of stakeholders.
- 3-5 years of hands-on experience in a fast-paced global environment.
- Experience interacting with geographically dispersed professionals.
- Understanding of business research or data interpretation and analysis concepts.
- Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail
- Understanding of project management concepts and experience working on non-IT projects.
Nice to have
- Data reporting skills.
- Exposure to Power Platform tools like Power Automate, Power Apps, Power BI.
- Credible experience working in a fast moving, client driven environment.
- Experience using procurement portals (e.g., SAP Fieldglass or Ariba).
- Professional services industry experience, or internal or external client serving experience preferred.
Technologies
- Ariba
- Excel
- Microsoft 365
- Power Automate
- Power Platform
- Power Apps
- Power BI
- Powerpoint
- SAP
- SharePoint
Highlights
Shift timings are 10AM to 7:30PM. The work mode is hybrid. Applicants should send their resume to anusri.arulchelvam@gds.ey.com. Experience in a large global organization and professional services industry is preferred but not mandatory.
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