Junior Pre-Sales Support
About the role
The Junior Pre-Sales Support role provides operational, administrative, and coordination support to the Pre-Sales and Sales teams throughout the sales lifecycle. Responsibilities include managing pre-sales requests, preparing quotes and documentation, coordinating with vendors and distributors, maintaining opportunity information, and supporting Pre-Sales Consultants in developing customer solutions. This entry-level position is designed to build knowledge across pre-sales processes, technology solutions, vendor programs, and commercial requirements, with opportunities for career progression into technical or commercial roles. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
Must have
- No formal tertiary qualification required — this is an entry-level role
- Strong organisational and coordination skills
- High attention to detail and accuracy
- Good written and verbal communication skills
- Ability to manage multiple requests and competing priorities
- Strong follow-up and task management skills
- Comfortable communicating with internal teams, vendors and distributors
- Basic understanding of IT products and services, or a strong interest in developing technical knowledge
- Proficiency with Microsoft Word, Excel, Outlook and PowerPoint
- Willingness to undertake vendor training and certifications
Nice to have
- A qualification or current study in Information Technology, Business or a related field will be considered an advantage
- Previous experience in sales support, technical coordination, IT support, service desk, sales operations, procurement or a similar coordination role
- Exposure to IT hardware, software, licensing and subscription models
- Familiarity with quoting, CRM, ticketing or PSA systems
- Basic knowledge of networking, cybersecurity, cloud or infrastructure technologies
- Exposure to technology vendors and distributors (e.g. networking, security, or cloud vendors)
Technologies
- Agile
- CRM
- Cybersecurity
- Excel
- Outlook
- Powerpoint
Highlights
No formal tertiary qualification is required for this entry-level role. A qualification or current study in IT, Business, or a related field is considered an advantage. Willingness to undertake vendor training and certifications is expected. The role offers opportunities for ongoing personal development and progression into more senior technical or commercial positions.
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