Web Delivery Manager – Projects & Client Services
About the role
The Web Delivery Manager – Projects & Client Services at eBEYONDS is responsible for overseeing a portfolio of custom web development projects for international clients, acting as the main liaison between clients and internal software engineering teams. The role involves managing end-to-end project execution, ensuring client satisfaction and retention, organizing communication across time zones, and maintaining project profitability. Key responsibilities include facilitating Agile workflows, translating business requirements, and proactively addressing risks and bottlenecks. The ideal candidate will have significant project management experience in a digital agency or similar environment, strong technical literacy, and advanced proficiency with project management tools.
Must have
- 4+ years of hands-on delivery and project management experience within a digital agency, software consultancy, or client-services environment.
- Proven track record of directly managing foreign/overseas clients and working across overlapping international time zones.
- Solid technical literacy in web architectures, frontend/backend frameworks (e.g., React, Node.js), APIs, and content management platforms.
- Demonstrated experience managing multiple web projects simultaneously with direct responsibility for project budgets, capacity planning, and billables.
- Fluent spoken and written English communication skills tailored for international corporate stakeholders.
- Advanced proficiency with modern project management and resource tracking tools (Jira, Confluence, Asana, Harvest, or ClickUp).
Nice to have
- Certified ScrumMaster (CSM) or Project Management Professional (PMP) certification is strongly preferred.
Technologies
- Agile
- Asana
- Confluence
- E-commerce
- Jira
- Node.js
- Pmp
- React
Highlights
This position is fully on-site and requires working night shifts aligned with US business hours. Applicants should send their CV to jobs@ebeyonds.com with the specified subject line. Certified ScrumMaster (CSM) or PMP certification is strongly preferred.
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