Infrastructure Engineer
About the role
The Infrastructure Engineer is responsible for designing, implementing, and supporting core IT infrastructure, including servers, networking, backups, security, and device management. The role covers both on-premises and cloud environments, ensuring operational resilience and supporting users and systems. Key duties include managing physical and virtual servers, backup and disaster recovery, identity and access management, network and security administration, cloud platform support, monitoring, patch management, and compliance. The position requires strong troubleshooting skills, a customer-focused mindset, and the ability to manage multiple priorities. Candidates should have a relevant degree and significant experience in IT support, system administration, or infrastructure operations.
Must have
- Strong troubleshooting and problem-solving skills.
- Customer-focused mindset with effective communication.
- Ability to manage multiple tasks and prioritize effectively.
- Knowledge of cybersecurity best practices and compliance standards.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in IT support, system administration, or infrastructure operations.
- Hands-on experience with Windows/Linux systems, Active Directory, Office 365, Google Workspace.
- Working knowledge of networking, cloud services, and ITSM tools.
Nice to have
- Experience with scripting (e.g., PowerShell, Bash) is a plus.
- Relevant certifications such as CompTIA, Microsoft (MCSA/MCSE), AWS, Azure, or ITIL are preferred.
Technologies
- Active Directory
- AWS
- Azure
- Bash
- Cybersecurity
- Microsoft Entra ID
- Firewall
- Google Workspace
- Hyper-V
- IAM
- Intune
- ITIL
- Linux
- Microsoft 365
- PowerShell
- Rapid7
- RBAC
- SFTP
- SharePoint
- SSO
- VPN
- Windows
Highlights
Work is on a roster basis with shifts: Day Shift (6:00 PM - 3:00 AM IST) and Night Shift (11:00 AM - 8:00 PM IST), depending on project requirements. Relevant certifications such as CompTIA, Microsoft (MCSA/MCSE), AWS, Azure, or ITIL are preferred but not mandatory.
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