Senior Lead - Business Systems
About the role
The Senior Lead - Business Systems is responsible for managing the administration, maintenance, configuration, and support of business applications and systems. The role involves coordinating enhancements, upgrades, testing, releases, and deployments, as well as optimizing application utilization and providing technical support to business and engineering teams. Key responsibilities include IT change and release management, project and delivery management, process improvement, IT governance, risk and audit, website and digital platform administration, and budget and cost management. The ideal candidate will have a bachelor's degree in Computer Science or Engineering, at least 2 years of senior tech lead experience with enterprise applications, and strong project management and technical skills.
Must have
- Bachelor's Degree or equivalent in Computer Science, Engineering, or equivalent combination of education and experience
- Minimum of 2+ years of senior tech lead level experience with managing and maintaining ERP's, HRIS and other enterprise applications
- Excellent knowledge and experience in application administration
- Risk focused and have a strong understanding of operational and Financial Crime risks
- Excellent project management skills and strong ability to prioritize with technical background
- Hands-on experience in using AI tools and technologies
Nice to have
- Preferred professional qualifications qualification in service management/project management or equivalent (PMI-ACP/CSM/ITIL certification)
Technologies
- ERP
- ITIL
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