Business & Technology Solutions Lead
About the role
ZILLIONe is seeking a Business & Technology Solutions Lead to bridge the gap between clients, account managers, marketing, and delivery teams. The role focuses on transforming client business problems into actionable, agreed-upon solutions that can be built and delivered. Responsibilities include leading discovery and requirements processes, shaping go-to-market strategies, running client workshops to identify and prototype solutions, and ensuring project delivery aligns with client expectations. The ideal candidate will have significant experience in software, IT services, or fintech, particularly in client-facing roles, and will possess strong technical judgment, commercial acumen, and experience in developing solution documentation and go-to-market strategies.
Must have
- 5+ years of experience in software, IT services, or fintech, with at least 3 years in a client-facing role such as Solutions, Presales, Business Analysis, or Product Management.
- Strong technical judgment, with the ability to understand how technology can be used to solve business challenges without needing to be a hands-on developer.
- A proven track record in developing requirements, scope documents, and solution documentation that clearly capture client needs and achieve stakeholder sign-off.
- Experience in shaping go-to-market strategies for B2B software products or technology services.
- Confidence in engaging with senior stakeholders, including navigating challenging conversations and aligning expectations.
- A strong commercial mindset, with the ability to think beyond delivery and focus on customer value, business impact, and revenue opportunities.
Nice to have
- As an added advantage, candidates with domain knowledge in areas such as banking, payments, or ERP integrations, including Microsoft Dynamics 365 Business Central, along with experience in prototyping or proof-of-concept (POC) engagements and people leadership, will be preferred.
Technologies
- ERP
- Fintech
- Microsoft Dynamics
- Prototyping
Highlights
This is a high-visibility position with direct exposure to company leadership and a clear path to senior leadership roles. The role offers the opportunity to shape business outcomes and delivery across multiple business units.
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