Automation Engineer - Rewst
About the role
The Automation Engineer – Rewst role focuses on designing, developing, implementing, and maintaining automation solutions to enhance operational efficiency for Managed Service Providers (MSPs). The position involves ownership of the Rewst platform, developing automation workflows, onboarding customers, and creating reusable automation solutions. The engineer will collaborate with MSP customers and internal teams to translate operational challenges into scalable automation, contribute to a Rewst Centre of Excellence, and support broader automation initiatives including Microsoft Power Platform and API integrations. The company is a technology services organization dedicated to helping MSPs improve efficiency through automation and modern technology, offering a collaborative and innovative environment with a focus on continuous improvement and customer success.
Must have
- Demonstrated experience developing automation workflows, integrations, or scripts
- Experience with Rewst, or strong capability to rapidly become proficient in the platform
- Strong knowledge of PowerShell, Python, Jinja templating, JSON, and REST APIs
- Experience developing reusable automation workflows and components
- Strong understanding of structured development, testing, release, and version-control practices
- Experience working with Microsoft 365 environments
- Familiarity with Microsoft Azure and Microsoft Graph
- Ability to interpret OpenAPI and Swagger documentation
- Experience troubleshooting authentication, API, and data integration issues
- Experience working with structured data formats such as JSON
- Previous experience within an MSP or Technology Services Provider (TSP) is highly desirable
- Service Desk, Infrastructure Engineering, or Systems Engineering experience is advantageous
- Understanding of MSP platforms, including PSA, RMM, documentation, monitoring, and security systems
- Experience onboarding customers onto automation platforms is beneficial
- Experience with Microsoft Power Automate and Power Platform is highly desirable
- Familiarity with .NET/C# is advantageous
- Exposure to AI integrations, MCP, or emerging AI automation technologies is beneficial
- Experience using Git or equivalent source-control platforms
- Passionate about automation and eliminating unnecessary manual work
- Strong analytical, troubleshooting, and problem-solving capabilities
- Comfortable taking ownership of projects and working autonomously
- Curious and able to learn new platforms and technologies quickly
- Confident communicating directly with customers
- Able to communicate effectively with both technical and non-technical stakeholders
- Commercially aware and able to connect technical solutions with business outcomes
- Highly organised with excellent attention to detail
- Strong documentation and knowledge-sharing skills
- Comfortable managing competing automation initiatives and priorities
Technologies
- Authentication
- Azure
- C#
- .NET
- Git
- JSON
- MCP
- Microsoft 365
- OpenAPI
- Power Automate
- Power Platform
- PowerShell
- Python
- REST
- Swagger
Highlights
Compensation is paid in Australian Dollars. Medical insurance is provided from day one for you and your spouse (or parents if unmarried), along with generous OPD coverage, home office setup and internet allowances, gym and wellness allowance, and reimbursement for industry certifications. Flexible work arrangements are available, and there are regular team events and mental health support. The company uses AI tools to assist in the hiring process, but final decisions are made by humans.
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