Account Operations Coordinator
About the role
The Account Operations Coordinator will support key account operations for nominated accounts within an Account Support centre, working closely with account teams and internal business services groups. Responsibilities include aggregating account information, developing research packs, managing content for databases and SharePoint sites, maintaining data quality, coordinating compliance checks, and driving operational excellence through process refinement and standardization. The role requires strong Excel, PowerPoint, and SharePoint skills, as well as experience in a fast-paced, global environment. The position is based in Sri Lanka with a hybrid work model and requires flexibility to work in Eastern and Pacific US time shifts.
Must have
- Any graduate degree with 4 to 8 years of relevant experience
- Strong Excel and PowerPoint skills; intermediate to expert level in Microsoft Office (Word, Excel, PowerPoint)
- SharePoint management experience
- Strong written and oral communication skills in a multi-cultural environment
- Ability to apply qualitative and quantitative research and analysis, including financial analysis, to review data and provide insights
- 3 to 5 years of hands-on experience in a fast-paced global environment, including working with geographically dispersed professionals
- Proven ability to influence and build collaborative relationships with a wide range of stakeholders
- Sound judgment and the ability to balance multiple project requirements and tight deadlines with high attention to detail
- Understanding of project management concepts and experience on non-IT projects
Nice to have
- Data reporting skills
- Exposure to Power Platform tools such as Power Automate, Power Apps and Power BI
- Experience using procurement portals such as SAP Fieldglass or Ariba
- Professional services or client-serving experience
- Experience in a fast-moving, client-driven environment
Technologies
- Ariba
- CRM
- Excel
- Microsoft 365
- Power Automate
- Power Platform
- Power Apps
- Power BI
- Powerpoint
- SAP
- SharePoint
Highlights
The role follows a hybrid working model and requires flexibility to work in Eastern and Pacific US time zones. The position is based in Sri Lanka. Applicants are encouraged to use the 'Easy Apply' option to submit their CVs.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka