Senior Mobile Device Technician (Apple & Samsung Specialist)
About the role
The Senior Mobile Device Technician (Apple & Samsung Specialist) will join a dedicated service team in Vientiane, Laos, focusing on diagnosing, troubleshooting, and performing high-quality hardware and software repairs on premium smartphones, particularly Apple (iOS) and Samsung (Android) devices. Responsibilities include component-level repairs, micro-soldering, quality control testing, maintaining ESD safety standards, and clear communication with the customer service team. The role requires hands-on experience, attention to detail, and the ability to manage high repair volumes in a professional environment. The company offers a competitive base salary with incentives, a climate-controlled workshop, ongoing training, and a two-year contract with accommodation and food allowance.
Must have
- Minimum 3+ years of professional experience as a mobile device repair technician, specifically handling flagship Apple and Samsung devices.
- Proven expertise in micro-soldering and component-level logic board diagnostics.
- Strong familiarity with specialized repair tools (multimeters, oscilloscopes, hot air rework stations, and precision screwdrivers).
- Experience using proprietary diagnostic software (such as Apple GSX or similar Android diagnostic tools).
- Ability to read and interpret electronic schematics and technical service manuals.
- Strong organizational skills to manage high repair volumes without compromising meticulous attention to detail.
Nice to have
- Active or previous Apple Certified iOS Technician (ACiT) certification or Samsung Authorized Service training.
Technologies
- Android
- iOS
- Oscilloscope
- Soldering
Highlights
The position is based in Vientiane, Laos, and includes a two-year contract with accommodation and food allowance. Application requires a CV, cover letter, and details of technical certifications sent to hr@aonelao.com. WhatsApp contact is +8562077710033. Candidates may be asked to perform a supervised diagnostic and screen-replacement test during the interview process.
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