MS Dynamics Specialist

Acuity Analyticslinkedin.com

Sep 17, 20265w ago

Full-timeWestern ProvinceSolutions engineeringJunior (1+ yr)

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About the role

The MS Dynamics Specialist will be responsible for administering and maintaining multiple MS Dynamics instances, ensuring data accuracy, integrity, and system security. The role involves collaborating with business stakeholders to configure MS Dynamics based on business requirements, managing data processes, building automation workflows with Power Automate, and designing client journeys. Additional responsibilities include leading workshops to document specifications, managing Dataverse data models for compliance, and developing reports and dashboards to support decision-making. The ideal candidate will have a background in digital marketing or IT, experience with Dynamics 365 Customer Engagement, and strong data management skills.

Must have

Bachelor’s degree in digital marketing, information technology or related field
Strong understanding of Dynamics 365 Sales Enterprise capabilities
1-3 years of experience in CRM implementation, specifically Dynamics 365 Customer Engagement (Sales/Marketing)
Hands-on experience with Customer Insights - Journeys (real-time marketing)
Experience with data migration and data management, including data mapping, validation, de-duplication and testing
Solid understanding of B2B/B2C marketing strategies, segmentation, lead management, and sales life cycles
Excellent written/verbal communication and interpersonal skills, with strong sense of client service.
Solution-oriented, with focus on quality, attention to detail, accuracy, efficiency, and adherence to tight deadlines.
Ability to work independently and manage priorities while maintaining consistent quality and performance standards
Knowledge of capital markets, and asset management

Nice to have

Relevant certification in MS Dynamics 365 (preferred)

Technologies

CRM
Dataverse
Power Automate