BP

Executive Customer Relations

Businessfocus360 Pvt Ltditpro.lk
Oct 30, 2026, 11:03 AM1h ago
Full-timeColomboJunior

About the role

The Executive Customer Relations role involves joining a BPO operation at a financial organization, focusing on customer relations within the banking or financial sector. The position requires handling customer service and sales or recovery operations, ensuring excellent communication and service delivery. Candidates must be fluent in English and have prior experience in the banking or financial sector, particularly in sales and recovery. The role offers an attractive remuneration package and is based in Nawam Mawatha, with working hours from 8:30 AM to 5:30 PM, Monday to Friday. The company promotes a dynamic team environment focused on shaping the future of business solutions.

Must have

  • Fluent in English/ Excellent Communication skills
  • Previous experience in the banking/financial sector is mandatory, especially in sales and recovery operations.

Nice to have

  • Experience in a Customer Service role within a bank or financial organization will be an added advantage.

Highlights

Working hours are 8:30 AM to 5:30 PM, Monday to Friday, at Nawam Mawatha. Attractive salary package is offered. Previous experience in the banking/financial sector is mandatory. Experience in customer service within a bank or financial organization is an added advantage.