Transformation Specialist
About the role
The Transformation Specialist at Sri Lanka Insurance Life will be responsible for analyzing internal processes, customer experience, and market trends to identify inefficiencies and lead process re-engineering initiatives. The role involves applying Lean Management and continuous improvement principles, researching and evaluating emerging technologies, and supporting integration with platforms such as Core Insurance, SAP, and ITSM. The specialist will also monitor technology trends, define and monitor KPIs, and provide insights and reports to senior management. Candidates should have a bachelor's degree in a relevant field, 1-2 years of experience in software development, business analysis, or process re-engineering, and strong communication and analytical skills. The position offers opportunities for career growth and personal development within a performance-driven environment.
Must have
- A Bachelor's Degree in Information Technology, Computer Science, Business, Commerce, Digital Transformation, AI or a related field or equivalent professional qualification from a University/Institute approved by the UGC.
- Age below 30 years
- 1-2 years' experience in software development, business analysis, process re-engineering and optimisation.
- Experience in project management and participation in large-scale transformation initiatives.
- Excellent communication skills (Sinhala/Tamil & English).
- Possessing strategic thinking.
- Innovative problem-solving abilities.
- Strong cross-functional collaboration and relationship-building skills.
- Expertise in data analysis.
- A data-driven analytical mindset.
- A passion towards a culture of learning and continuous improvement.
Technologies
- SAP
Highlights
The position may require extended hours, weekend/holiday work, and attendance at outside meetings. Applicants must be below 30 years of age. Applications should be submitted within 07 days of the advertisement, including two non-related referees, to the provided email address or postal address.