System Engineer
About the role
The System Engineer at Riskonnect will be responsible for operating and monitoring all installed application systems and the global IT infrastructure, including Riskonnect's hosted environments. The role involves carrying out regular backups, providing technical support for daily operations, resolving technical problems with vendors and technical personnel, deploying products to cloud servers, and supporting other teams with technical queries. The position requires collaboration with internal teams, vendors, and clients to ensure timely delivery of projects and fixes, and includes working under a 24/7 roster. Candidates should have a bachelor's degree in a relevant field and 3-5 years of industry experience, with strong knowledge of web services, SQL, IIS, O365, Windows Server, and backup solutions. The company values creativity, continuous improvement, and collaboration, and offers an environment guided by shared values and mutual respect.
Must have
- A bachelor’s degree in computer science, Information Technology, or a related field.
- Minimum of 3-5 years of Industry Experience.
- Sound knowledge on, Web services, Web API, SQL 2019/2025, IIS, O365, Windows server 2019/2025, Backup solutions.
- Working on end-to-end IT System and Network processes and best practices involved.
- Good understanding about Company IT infrastructure, BCP, DR, ISO, ITIL best practices.
- Ability to provide realistic solutions to complex problems with justifiable efforts.
- Contribute to technical documentation and update technical artefacts with minimum follow up from leadership.
- Take part in effort estimates and provide realistic timelines with commercial understanding.
Nice to have
- Industry certifications in Microsoft technologies (IIS, SQL Server, Azure Cloud, server Management) etc., would be preferred.
Technologies
- Azure
- IIS
- ITIL
- Microsoft 365
- SQL
- SQL Server
- Windows
- Windows Server
Highlights
The role requires working under a 24/7 roster, which may involve shift work. Industry certifications in Microsoft technologies are preferred but not mandatory.
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