Systems Analyst - Zoho
About the role
SFL is seeking a Systems Analyst specializing in Zoho applications to join their team. The role involves gathering and analyzing business requirements, troubleshooting Zoho issues, designing and improving business processes within Zoho, creating and managing workflows in Zoho Desk, supporting new module rollouts, testing, and collaborating with stakeholders for continuous improvement. Candidates should have experience with Zoho applications, particularly Zoho Desk, and possess strong analytical, problem-solving, and communication skills. The position focuses on enhancing digital workflows and business efficiency within the organization.
Must have
- Experience with Zoho applications, especially Zoho Desk
- Strong analytical and problem-solving skills
- Workflow automation and process improvement expertise
- Excellent communication and stakeholder management skills
- Experience in testing, implementation, and user support
Highlights
Interested candidates can apply by sending their CV to sflhr@sfltech.ai with the subject line 'Systems Analyst - Zoho' or via the provided ClickUp application link.
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