Technical Account Manager
About the role
The Technical Account Manager (TAM) will drive Azure pipeline creation, support Account Managers, and lead technical conversations to convert customer needs into real cloud opportunities. This role acts as a technical overlay to the sales organization, qualifying leads, conducting customer discovery sessions, designing Azure solutions, developing migration roadmaps, and leading technical demos and validation efforts. The ideal candidate will have experience in solutions consulting, presales, or technical specialist roles focused on Microsoft Azure, with strong knowledge of Azure services and the ability to translate business needs into cloud architectures. The company, formed by the merger of SoftwareOne and Crayon, is a global software and cloud solutions provider with a presence in over 70 countries.
Must have
- Experience in solutions consulting, presales, or technical specialist roles with a focus on Microsoft Azure.
- Strong knowledge of Azure services: compute, networking, storage, identity (Microsoft Entra ID), security, governance, monitoring, and DevOps.
- Proven ability in customer discovery, gap analysis, and translating business needs into cloud architectures and solution roadmaps.
- Skilled in preparing proposals, RFP/RFI responses, presales documentation, and Statements of Work (SoW).
- Strong communication and stakeholder management skills; Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500/SC-series) preferred, with willingness to travel.
Technologies
- Azure
- CRM
- DevOps
- Microsoft Entra ID
- WAF
Highlights
Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500/SC-series) are preferred. Willingness to travel is required. The company offers global opportunities and a strong focus on learning and development.
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