Manager - Administration (DataDog)

HCLTech Sri Lankalinkedin.com

Oct 7, 2026, 5:41 PM1w ago

Full-timeColombo, Western ProvinceManagementManager (2+ yrs)

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About the role

The Manager - Administration (DataDog) at HCLTech Sri Lanka is responsible for managing and supporting the day-to-day operations of the Datadog platform across infrastructure, applications, and cloud environments. The role involves creating and maintaining dashboards, monitors, alerts, and reports, investigating and resolving monitoring alerts and incidents, onboarding and integrating resources into Datadog, and collaborating with various technical teams to ensure platform stability and continuous improvement. The position is based onsite in Colombo and requires participation in rotational shifts and on-call support.

Must have

2-5 years of experience in IT Operations, Monitoring, or Infrastructure Support.
1-3 years of hands-on experience with Datadog administration and operations.
Strong knowledge of Datadog Infrastructure Monitoring, APM, Log Management, Dashboard & Alert Management, Synthetic Monitoring, and NPM.
Good understanding of Linux and Windows administration, cloud platforms (AWS, Azure, or GCP), and Docker/Kubernetes monitoring.
Experience with Datadog integrations, agent deployment, and onboarding of monitored resources.
Knowledge of networking technologies including HTTP, TCP/IP, DNS, SSL, APIs, and SNMP.
Basic scripting skills in Shell, Python, or PowerShell.
Strong troubleshooting, analytical, communication, and stakeholder management skills.
Willingness to work in rotational shifts and provide on-call support.

Nice to have

ITIL knowledge/certification and exposure to CI/CD tools or automation frameworks will be advantageous.

Technologies

AWS
Azure
Bash
CI/CD
Datadog
DevOps
DNS
Docker
GCP
ITIL
Kubernetes
Linux
npm
PowerShell
Python
SNMP
SSL
TCP/IP
Windows

Highlights

The role is onsite in Colombo and requires participation in rotational shifts and on-call support. ITIL knowledge/certification and exposure to CI/CD tools or automation frameworks are considered advantageous.