Technical Intern
About the role
The Technical Intern at Toner.lk will support the technical team by diagnosing and troubleshooting basic printer and consumable issues, testing and verifying products such as toners and ink cartridges, and updating product information. Responsibilities include documenting technical issues and solutions, assisting with inventory checks, responding to customer inquiries about product compatibility, and supporting process improvement initiatives. The role is full-time, on-site in Colombo, and offers hands-on experience in e-commerce, printer technology, and supply chain processes. Candidates should have a basic understanding of printers and consumables, be comfortable with computers and office tools, and possess strong attention to detail and communication skills.
Must have
- Basic understanding of printers, toner and ink cartridges, and related consumables, with an interest in learning technical troubleshooting.
- Comfort using computers, web applications, and office productivity tools to update records, create documentation, and communicate with team members.
- Strong attention to detail and accuracy when handling technical information, product specifications, and inventory data.
- Good written and verbal communication skills in English, with the ability to explain technical concepts clearly to non-technical customers.
- Ability to work on-site in Colombo, collaborate with cross-functional teams, and manage tasks in a structured, time-sensitive environment.
- Willingness to learn, adapt to new tools and processes, and follow established safety and handling procedures for technical equipment and supplies.
Nice to have
- Ongoing or completed studies in IT, engineering, or a related technical field are an advantage but not mandatory.
Technologies
- E-commerce
Highlights
The position is based on-site in Colombo and is suitable for students or recent graduates in IT, engineering, or related fields. Ongoing or completed studies in a technical field are an advantage but not mandatory.
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