Engineer, Application Services
About the role
The Engineer, Application Services role at London Stock Exchange Group involves providing first line application support for equity and derivative markets. The position focuses on proactively supervising and resolving issues that may impact these services, offering both proactive and reactive support in a mission-critical environment. Key responsibilities include responding to incidents, escalating issues when necessary, researching incidents, ensuring customer experience goals are met, and adhering to IT Service Management processes. The role is suited for entry-level candidates and requires covering on-site shifts during out-of-office hours based on a roster. LSEG is a global financial markets infrastructure and data provider, offering a collaborative and creative culture, tailored benefits, and a commitment to diversity and sustainability.
Must have
- Bachelor’s degree in computer engineering, IT, or related field.
- 1-2 years of experience in similar role is preferred
- Experience in ISTM/AWS cloud-based environment will be an added advantage.
- Having an understanding on application support with some exposure to Unix based operating systems, Business critical applications, enterprise monitoring tools.
- Having the ability to run with projects/issues solo as well as work in a team environment.
- Excellent communication (written and verbal) and interpersonal skills
- Strong analytical, problem-solving, and synthesizing skills. Willingness to work for different working hours (UK Shift)
Technologies
- AWS
- DevOps
- Unix
Highlights
The position requires willingness to work different hours, including UK shifts and on-site shifts during out-of-office hours based on a roster. LSEG offers healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. The company is an equal opportunities employer and can accommodate religious practices and disability needs. Application details are not specified in the listing.