Product Manager
About the role
The Product Manager role involves driving product delivery, maintaining the product roadmap, and translating customer and operational needs into actionable requirements. The position covers a buyer-facing mobile application, seller fulfilment workflows, and internal administration tools, requiring collaboration with leadership, engineering, customers, sellers, and regional partners to ensure alignment with business objectives and user needs. The ideal candidate will have strong communication, critical thinking, and product judgement skills, and will be comfortable working independently and across multidisciplinary teams. The company operates in the marketplace and fulfilment space, focusing on improving digital products and operational workflows for buyers and sellers. The role offers a range of benefits including medical insurance, home office and internet allowances, wellness support, and flexible work arrangements.
Must have
- 4+ years of experience in product management, product ownership, or software delivery within a technology-focused business
- Ability to understand technical discussions and translate loosely defined business needs into clear, actionable requirements
- Strong organisational skills, attention to detail, and consistent follow-through
- Confidence working independently, challenging assumptions, and collaborating across multidisciplinary teams
- Excellent written and spoken English, with the ability to explain complex topics clearly and concisely
- Strong analytical and critical-thinking skills, with the ability to identify inconsistencies, missing requirements, and unsupported assumptions
- Confidence communicating with technical and non-technical stakeholders and raising risks or ambiguities early
- Good UX judgement, particularly for mobile applications and task-oriented operational workflows
- Ability to assess user journeys, identify friction points, and recommend practical improvements
- Experience testing products hands-on and validating whether features meet their intended objectives
- Comfortable using project management, collaboration, and AI-powered productivity tools
- Ability to use AI tools for research, analysis, drafting, and requirements reviews while independently validating their accuracy
Nice to have
- Experience with B2B marketplaces, e-commerce, logistics, or order fulfilment
- Familiarity with mobile applications and multi-sided products serving different user groups
- Understanding of ordering, product substitutions, deliveries, invoicing, and customer support workflows
- Exposure to SaaS platforms, APIs, or third-party integrations
Technologies
- E-commerce
- SaaS
Highlights
Salary is paid in Australian Dollars. Medical insurance is provided from day one for you and your spouse (or parents if unmarried). Home office setup and internet allowances are included. Flexible work arrangements allow working from home or office. The company uses AI tools to support parts of the hiring process, but final decisions are made by humans.
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