IT Coordinator
About the role
ITS Lanka (Pvt) Ltd is seeking an IT Coordinator to manage daily IT operations, coordinate service requests, and facilitate communication between clients and the technical team. The role involves tracking repairs, maintenance, and installations, preparing service reports and documentation, and ensuring timely service delivery. The ideal candidate will have a diploma or qualification in IT or a related field, some experience in IT coordination or administration, and strong organisational and communication skills. The company offers a supportive work environment, opportunities for career growth, and the chance to learn from industry experts.
Must have
- Diploma or qualification in IT, Information Systems or a related field
- 1-2 years of experience in IT coordination, service operations or administration preferred
- Basic understanding of computers, laptops, hardware and IT support processes
- Strong organisational, communication and problem-solving skills
- Proficiency in Microsoft Office, especially Excel and Outlook
- Ability to manage multiple tasks and meet deadlines
- Customer-focused attitude and professional demeanour
- Willingness to coordinate onsite visits when required
Technologies
- Excel
- Microsoft 365
- Outlook
Highlights
The role may require coordinating onsite visits as needed. The company emphasizes a dynamic team environment and opportunities for professional development.
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