Senior Manager Salesforce
About the role
The Senior Manager – Salesforce will lead the establishment and management of internal enterprise capabilities for Salesforce Automotive Cloud solutions within a major technology-driven organization in Sri Lanka. This leadership role is responsible for owning the platform strategy and roadmap, governing security and architecture, overseeing integration with SAP and middleware systems, managing external technology partners, and ensuring the platform's security, reliability, and alignment with business priorities. Key responsibilities include platform strategy, governance, architecture and design oversight, security and compliance, service and incident management, data and integration governance, vendor and license management, and driving user adoption and business value. The ideal candidate will have a minimum of 5 years of progressive experience in enterprise applications or CRM, with direct experience in Salesforce implementation or product ownership, and strong technical and leadership competencies.
Must have
- Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, Business Information Systems, Business Management, or a related discipline
- Minimum 5+ years of progressive experience in enterprise applications, CRM, digital platforms, or business systems delivery and operations, including direct experience leading Salesforce implementation or product ownership
- Strong working knowledge of Salesforce platform governance, security models, configuration/Flow, Automotive Cloud concepts, enterprise architecture, API integration, and data management
- Exceptional strategic thinking, executive communication, influencing without authority, change leadership, structured problem-solving, and commercial acumen
Nice to have
- Professional qualifications in Salesforce, enterprise architecture, or service/project management are advantageous
- Experience working with SAP S/4HANA, Proaxia VSS, or SAP Integration Suite / CPI is highly advantageous
Technologies
- CRM
- Salesforce
- SAP
- SAP S/4HANA
Highlights
Professional qualifications in Salesforce, enterprise architecture, or service/project management are considered advantageous. Experience with SAP S/4HANA, Proaxia VSS, or SAP Integration Suite / CPI is highly advantageous. The role is based in Sri Lanka and is full-time.
Also posted as
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka