Associate Engineer | Service Technician - IT
About the role
The company, Information Technologies & Enterprise Solution PVT LTD (ITES), is hiring for two roles: Associate Engineer – IT and Service Technician – IT. Both positions involve delivering high-quality IT support and services, with responsibilities including technical writing, documentation, and working under pressure to meet customer expectations. The Associate Engineer role requires a diploma or NVQ in IT disciplines and at least one year of relevant experience, while the Service Technician requires an NVQ level qualification. Both roles encourage newly graduated engineering students to apply and emphasize teamwork, ethical work culture, and willingness to work non-standard hours (for the Associate Engineer). The company offers an attractive remuneration package and opportunities to work with leading IT brands and experienced professionals.
Must have
- The ideal candidate should be backed by an NVQ / Diploma or IT disciplines.
- 1 years of proven working experience in similar environments.
- Should be able to deliver an exceptional level of service above customer expectations while under pressure.
- Must be willing to work non-standard/extended hours and participate in 24hr roster operations based on customer’s demands.
- Must be an excellent team player, who values ethical and open working culture.
- Good communication, technical writing & documentation.
- Newly passed out students from engineering disciplines are encouraged to apply, if willing to take a challenging carrier in an exceptional organization.
- The ideal candidate should be backed by an NVQ level
- Should be able to deliver an exceptional level of service above customer expectations while under pressure.
- Good communication, technical writing & documentation.
- Newly passed out students from engineering disciplines are encouraged to apply, if willing to take a challenging carrier in an exceptional organization.
Highlights
Applicants must submit their resume, including the names and addresses of two non-related referees, to hr@iteshpl.com within 15 days of the advertisement. The company is located at No 59, School Lane, Colombo 03. The Associate Engineer role may require participation in 24-hour roster operations based on customer demands.
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