Analyst, Live Service, Market Operations
About the role
The Analyst, Live Service, Market Operations is responsible for providing both pre-trade and post-trade operational support within the LSE 24/5 operating model, ensuring the smooth operation of extended-hours trading. The role involves real-time market monitoring, handling market events and incidents, supporting market recovery actions, and maintaining operational continuity. The position requires collaboration with various teams and external partners to support market operations and drive business initiatives. Candidates will work on a shift schedule during night hours in Sri Lanka Time and are expected to be flexible with shift changes due to UK daylight saving adjustments. The role is based at LSEG Technology, Malabe, and operates on a hybrid workstyle. The company offers a collaborative and inclusive culture, with a focus on innovation, quality, and continuous improvement, as well as a range of tailored benefits.
Must have
- Minimum 4 years' experience in a similar role supporting financial clients, with proven customer service skills.
- Strong attention to detail, accuracy, and the ability to work to deadlines under pressure.
- Ability to work flexibly across extended trading hours.
- Experience working in professional, client-focused environments where detailed processes and procedures must be followed.
- Confident phenomenal teammate with strong interpersonal skills and a can-do attitude.
- Knowledge of equities and financial markets.
Highlights
The role requires working night shifts (either 9:30 PM - 5:30 AM or 8:30 PM - 4:30 AM SLT) with flexibility for UK daylight saving time changes. Hybrid workstyle is in place (3 days in office). The position is located at LSEG Technology, Malabe. Weekend and bank holiday coverage may be required. LSEG offers benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
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