Executive - IT
About the role
The Executive - IT position at Richardson Projects (Pvt) Ltd. involves providing technical assistance to end-users, troubleshooting hardware, software, and network issues, and ensuring effective resolution of support requests. The role includes implementing and monitoring IT security protocols, managing IT support tickets, monitoring system availability, and coordinating with external service providers. Candidates are expected to assist with IT upgrades, maintain asset inventories, support data backup and business continuity procedures, and follow established IT policies and SOPs. Applicants should have a diploma or bachelor's degree in IT, Computer Science, or a related field, and 2–4 years of hands-on experience in IT support or a similar technical support role. The company offers attractive remuneration and career advancement prospects.
Must have
- A Diploma or Bachelor's degree in Information Technology, Computer Science, or a related technical field.
- Minimum 2–4 years of hands-on experience in IT support, help desk operations, or a similar technical support role.
- Practical knowledge of Windows/Linux operating systems, networking, hardware, software applications, and cybersecurity fundamentals.
- Experience with IT service management tools, ticketing systems, inventory management, and enterprise IT environments.
- Knowledge of backup systems, disaster recovery procedures, and security patch management.
Nice to have
- Industry certifications such as CCNA or Microsoft certifications will be an added advantage.
Technologies
- CCNA
- Cybersecurity
- Linux
- Windows
Highlights
Only shortlisted candidates will be contacted. Applications should be sent to careers@richardsonsl.com. Industry certifications such as CCNA or Microsoft certifications are considered an added advantage.
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