Senior Site Reliability Engineer
About the role
The Senior Site Reliability Engineer at WSO2 is responsible for supporting and initiating cloud deployments for customers on platforms such as Azure, AWS, and GCP. The role involves designing and implementing cloud solutions, optimizing architectures for scalability and cost, automating infrastructure with tools like Terraform and Ansible, and managing CI/CD pipelines. The engineer will ensure high availability and reliability of services, handle incident response and postmortems, and maintain robust monitoring and security practices. Collaboration with development and operations teams, as well as mentoring junior SREs, is a key part of the position.
Must have
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
- Fluent in English.
- 3+ years of hands-on experience as a Site Reliability Engineer, managing and improving production systems at scale.
- Strong collaboration and leadership skills, with a proven ability to drive cross-functional initiatives, mentor engineers, and align team efforts toward organizational goals.
- Expertise in cloud platforms such as Azure, AWS and GCP.
- Expertise in Linux and virtualization and containerization technologies such as Docker and Kubernetes.
- A solid understanding of networking and security principles.
- Proficiency in IaC tools (Terraform, CloudFormation), configuration management (Puppet, Chef, Helm), and scripting languages (Python, Bash, PowerShell).
- Experience with CI/CD tools (GitHub Actions, Jenkins) and monitoring/logging tools (Prometheus, ELK stack, Splunk).
- Exceptional problem-solving, analytical, and troubleshooting skills, coupled with a proactive, customer-centric mindset.
- Strong communication skills and the ability to collaborate effectively in a team environment.
Nice to have
- Experience supporting compliance requirements (e.g., SOC 2, ISO 27001) is a plus but not required.
Technologies
- Ansible
- AWS
- Azure
- Bash
- CI/CD
- CloudFormation
- Docker
- ELK Stack
- GCP
- GitHub
- GitHub Actions
- Helm
- Infrastructure as Code
- ISO 27001
- Jenkins
- Kubernetes
- Linux
- PowerShell
- Prometheus
- Puppet
- Python
- SOC 2
- Splunk
- Terraform
- Virtualization
- WSO2
Highlights
The role requires participation in an on-call rotation, including cross-region coverage. Candidates must be fluent in English. A bachelor's degree or equivalent experience is required. Experience supporting compliance requirements (e.g., SOC 2, ISO 27001) is a plus but not mandatory.
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