Business Analyst & Project Coordinator
About the role
TechSeed Lanka is seeking a Business Analyst & Project Coordinator to manage project delivery timelines, client communications, and sales support for their ERP and custom software projects. The role involves tracking project progress, coordinating with development, QA, and support teams, following up with clients for approvals and requirements, and supporting sales efforts through research and lead management. Candidates should have 1-3 years of relevant experience, strong English communication skills, proven organizational discipline, and familiarity with project management and CRM tools. The position is fully remote, with bi-weekly in-person meetings in Colombo and occasional client site visits. The company offers a competitive salary, benefits, and opportunities for career growth.
Must have
- 1-3 years of experience in project coordination, business analysis, client coordination or sales support, preferably in a software or IT company.
- Strong written and spoken English, with confidence following up with clients by email, phone and WhatsApp.
- Proven follow-up discipline and strong organisation.
- Comfortable reviewing requirement documents (SRS/BRD) and explaining technical details to non-technical stakeholders.
- Experience with a task or project tool (Jira, Trello, ClickUp or similar) and a CRM or lead tracker.
- Comfortable running a daily stand-up and speaking up when a deadline is at risk.
- Comfortable working with simple reports and trackers to monitor delivery and the sales funnel.
- Experience working remotely with minimal supervision.
- Willingness to use AI tools to work faster and better.
Nice to have
- Strong online research skills, including LinkedIn and other professional platforms, for finding prospects, decision-makers and contact details.
- Experience with HRM, payroll or ERP software
- Understanding of software development processes (SDLC, Agile)
- Experience writing or tracking SRS documents
- Candidates based in or near Colombo are preferred, since we hold in-person team meetings every two weeks and occasional client visits.
Technologies
- Agile
- BRD
- CRM
- ERP
- Jira
- SDLC
- Trello
Highlights
Applications close on 15th November 2026. The role is 100% remote but requires attendance at in-person team meetings in Colombo every two weeks and occasional client site visits (travel costs reimbursed). A reliable laptop, internet connection, and power backup are required. There is a 3-month probation with measurable targets and a 1-year minimum service agreement. Other benefits include EPF/ETF, performance bonus, paid leave, learning budget, and commission on successful researched leads.
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