Principal Marketing Operations Manager - Global
About the role
The Principal Marketing Operations Manager - Global is responsible for driving reliable execution in marketing operations and process governance for global markets, ensuring clear KPI governance, weekly optimization cycles, and effective stakeholder communication. The role involves end-to-end ownership of marketing operations initiatives, translating business goals into actionable KPIs, running structured experiments, and collaborating with cross-functional teams to align creative, technical, and operational dependencies. The position is based onsite in Colombo and is part of the AI & Automation department, supporting campaigns and delivery systems across multiple regions.
Must have
- 10+ years of experience in marketing operations and process governance.
- Hands-on capability with automation SOPs, QA workflows, reporting standards.
- Strong communication and stakeholder management in cross-functional environments.
- Data-informed decision making with comfort in KPI and performance analysis.
- Demonstrated ownership mindset with the ability to execute against deadlines.
Nice to have
- Experience working across multi-country or multi-region delivery environments.
- Track record improving conversion quality, efficiency, or operational reliability.
- Confidence in SOP documentation and process governance.
Highlights
Applications are submitted directly through the company's recruitment pipeline, and shortlisted candidates will be contacted by email. The hiring process includes application review, screening, a practical assessment, and a leadership interview. The role is onsite in Colombo and requires submitting a resume and relevant outcome links.
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