IT Assistant
About the role
The IT Assistant will provide IT support and ensure the smooth operation of IT infrastructure and services at the Mannar office of Taprobane Seafoods (Pvt) Ltd. Key responsibilities include technical support for employees, troubleshooting and maintaining IT equipment, monitoring networks, supporting IT asset management, and ensuring compliance with IT policies. The role also involves coordinating with service providers, performing routine system maintenance, and supporting IT equipment installation and relocation. Candidates should have a diploma or certificate in IT or a related field, 1–2 years of relevant experience, and strong technical knowledge. Preference is given to candidates residing in Mannar or surrounding areas.
Must have
- Diploma or Certificate in Information Technology, Computer Hardware, Networking, or a related field.
- Minimum 1–2 years of experience in IT support or a similar role. Fresh candidates with strong technical knowledge may also be considered.
- Good knowledge of computer hardware, software installation, and troubleshooting.
- Basic knowledge of LAN, Wi-Fi, routers, switches, and internet connectivity.
- Familiarity with Microsoft Windows, Microsoft Office, and Microsoft 365.
- Basic knowledge of CCTV systems, printers, biometric attendance devices, and other IT equipment.
- Good communication, problem-solving, and organizational skills.
- Ability to work independently and provide support to multiple locations when required.
Nice to have
- Preference will be given to candidates residing in Mannar or surrounding areas.
Technologies
- Microsoft 365
- Outlook
- Wi-Fi
- Windows
Highlights
Preference will be given to candidates residing in Mannar or surrounding areas. Applicants should send their updated CV with two non-related referees to recruitment@tsf.lk, mentioning the position applied for in the subject of the email.
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