Enablement Operations Coordinator
About the role
The Enablement Operations Coordinator at IFS provides back-office operations and coordination support for AI field enablement, working closely with the AI Field Enablement and AI Demand Generation teams. The role is responsible for executing the enablement programme, including managing the content library, session calendar, materials, and tracking progress. Key responsibilities include content administration, session and event operations, programme administration, and reporting. The position requires strong organizational skills, experience with content and document management, and the ability to support live sessions and events across multiple regions. The role is based in Sri Lanka and works directly with the Head of AI Field Enablement and AI Demand Generation, as well as partnering with the Demand Generation Operations Coordinator.
Must have
- Two or more years in project coordination, PMO support, enablement operations, or a comparable business support role.
- Track record of keeping plans, trackers, and recurring reporting accurate and on schedule across multiple stakeholders.
- Strong document and content administration skills, including version control and structured file management.
- Confident supporting live sessions and events, including virtual meeting logistics and technical setup.
- Willingness and availability to work a flexible schedule covering North American and European hours.
- Working comfort in a CRM or marketing automation platform for participation tracking and reporting.
- Strong written English and the habit of documenting decisions, actions, and status clearly.
- A degree in business, marketing, information technology, or equivalent practical experience.
- Experience supporting a sales enablement, learning, or training function.
- Hands-on HubSpot experience, particularly with lists and reporting.
- Familiarity with Microsoft 365, SharePoint, and Power BI or comparable reporting tools.
- Working knowledge of AI and automation tools, and an interest in using them to reduce manual operational effort.
- Prior experience working to a distributed team across multiple time zones.
Technologies
- CRM
- HubSpot
- IFS
- Microsoft 365
- Power BI
- SharePoint
Highlights
The role requires a flexible working pattern to provide coverage for North American and European hours, with early starts and late afternoons or evenings expected. The position is based in Sri Lanka and is part of a hybrid work environment. There is an emphasis on diversity, inclusion, and the opportunity to work in a global, innovative team. No direct reports are associated with this role.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka