ICT Officer - Nugegoda
About the role
Royal Institute is seeking an ICT Officer for its Nugegoda branch to provide on-site ICT support to both academic and non-academic staff as well as students. The role involves troubleshooting and maintaining computers, printers, network devices, and software, as well as supporting internet, email, and school-specific applications. The ICT Officer will also be responsible for system updates, data security, backups, maintaining ICT asset records, coordinating with vendors, and providing technical support for Edexcel IAL IT practical examinations. Additional duties include assisting with user accounts, providing basic ICT training, and supporting CCTV systems.
Must have
- Diploma or higher qualification in Information Technology, Computer Science or a related field.
- Minimum 1 year of experience in a similar IT support role.
- Good knowledge of Windows OS, networking, printers and end-user support.
- Strong troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently as well as collaboratively.
Nice to have
- Experience in an educational environment will be an added advantage.
- Familiarity with Edexcel IAL practical examinations and Cambridge/Edexcel digital platforms will be an added advantage.
Technologies
- Windows
Highlights
The position is based at the Nugegoda branch. The company offers an attractive remuneration package based on qualifications and experience. Experience in an educational environment and familiarity with Edexcel and Cambridge digital platforms are considered advantageous.
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