Technical Support Administrator - ATM
About the role
The Technical Support Administrator - ATM role at BOC IT Solutions (Pvt) Ltd involves providing technical support for ATM, CRM, and CDM systems, including hardware administration, troubleshooting, and electronic equipment support. The position requires a minimum of three years' experience in PC, desktop, and ATM/CRM hardware administration, as well as strong customer service orientation and problem-solving skills. Candidates must have a bachelor's degree or a one-year diploma in Information Technology, and the role is offered on a contract basis for three years. The salary is negotiable and will be based on the candidate's profile.
Must have
- Bachelor’s Degree in Information Technology or related field from a UGC recognized local or foreign university OR One (01) year Diploma in Information Technology from a recognized institution (Please attach a copy with your application)
- Should have a minimum of 03 years’ experience in PC, Desktop and ATM/CRM hardware administration
- Good knowledge of ATM/CRM/CDM internal components
- Hands-on hardware troubleshooting experience
- Experience in electronic equipment support
- Working knowledge of operating systems, technical protocols, and industry standards
- Ability to operate tools, components, and peripheral accessories
- Ability to understand and follow technical manuals and operational guidelines
- Strong customer service orientation.
- Excellent problem-solving skills.
- Ability to prioritize and execute tasks effectively
- Strong written, verbal, and interpersonal communication skills
- Ability to research and resolve ATM/CRM and software-related issues
- 30 years or below as at the closing date of the Application
Nice to have
- Any certification in Microsoft Windows will be an added advantage
Technologies
- CRM
- Windows
Highlights
Applicants must be 30 years or below at the closing date of application. The application deadline is 25/11/2026. Applications should include photocopies of relevant certificates and be sent by registered post or email. Any certification in Microsoft Windows is considered an added advantage. The contract period is three years, subject to review of performance annually.
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