Senior / ServiceNow Developer
About the role
The Senior / ServiceNow Developer role at NEXT Technology involves delivering and rolling out new functionality across the Core ServiceNow platform. The position requires scoping, implementing, and testing projects, developing and deploying platform changes, performing regression testing, and providing technical advice and reviews for junior team members. The role also includes designing and implementing automation, driving best practices, and working with integrations and platform products. Candidates should have demonstrable experience in ServiceNow development, hands-on implementation in key ServiceNow modules, and strong technical knowledge of scripting, integrations, and platform best practices. NEXT Technology is the IT hub for NEXT, a leading UK retailer, with a dynamic team based in Sri Lanka supporting global operations. The company offers comprehensive benefits and a supportive work environment.
Must have
- Demonstrable experience in developing the ServiceNow platform.
- Hands-on implementation experience in at least one of the following areas: ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent and NLU.
- Experience with developing/customizing Workspaces.
- Good knowledge of platform best practices, table structures, security rules (ACLs), and client and server-side scripting (including script includes).
- Knowledge of JavaScript, ServiceNow Glide classes, AJAX, and XML.
- Experience in Service Portal development (HTML, CSS, AngularJS, Bootstrap).
- System integration experience using inbound and outbound web services (REST, SOAP).
- Effective communicator at all levels of the business.
- Proven capabilities in managing enterprise level platforms
- Ability to work to tight deadlines and under pressure
Nice to have
- Knowledge of Agile and Scrum methodologies is advantageous.
- ServiceNow - Certified System Administrator (Desirable).
Technologies
- Agile
- AJAX
- Angular
- Bootstrap
- CSS
- HTML
- JavaScript
- Scrum
- ServiceNow
- SOAP
- Test Automation
- XML
Highlights
Comprehensive medical insurance is provided from day one. Employees receive an exclusive NEXT Online shopping allowance and access to an Employee Assistance Program. Training and development opportunities are available. Workplace adjustments are offered for candidates needing support during the application process. Contact sl_recruitment@next.co.uk for assistance with applications due to disability or long-term condition.
Jobs across Sri Lanka, watched for you.Colombo, Sri Lanka