Presales Engineer (Sri Lanka & Overseas)
About the role
The Presales Engineer at ITED Technologies and Solutions (Pvt) Ltd will support customers in Sri Lanka and overseas from the company's Wattala location. The role involves working closely with the sales team to understand client requirements, design IT infrastructure solutions, and prepare technical proposals and presentations. Responsibilities include responding to presales inquiries, conducting product demonstrations, assisting with solution sizing and integration, and providing technical clarifications during meetings and negotiations. The position also requires coordination with implementation teams, supporting proof-of-concept activities, and staying updated on company offerings and market trends. Candidates should have a strong technical foundation, experience in presales and sales activities, and knowledge of security concepts and IT infrastructure.
Must have
- Strong technical foundation with skills in Technical Support and Integration to understand, design, and validate end-to-end IT infrastructure solutions.
- Proven experience in Presales and Sales activities, including requirements gathering, solution design, proposal writing, and customer presentations.
- Knowledge of Security concepts and solutions, particularly around cybersecurity, firewalls, CCTV, and secure network architectures.
- Relevant academic background in IT, Computer Science, Engineering, or a related field; professional certifications in networking or security (e.g., Cisco, Ubiquiti, CompTIA, Fortinet) are an advantage.
- Ability to translate technical features into business value, with clear communication and presentation skills for both technical and non-technical audiences.
- Experience working with structured cabling, enterprise Wi-Fi, managed IT services, and hospitality or surveillance systems is beneficial.
- Strong problem-solving mindset, attention to detail, and capacity to collaborate with cross-functional teams in a fast-paced environment.
- Willingness to travel locally and, when required, to overseas client sites in support of presales and solution deployment activities.
Technologies
- Cisco
- Cybersecurity
- Firewall
- Fortinet
- Wi-Fi
Highlights
The role is full-time and on-site in Wattala, Sri Lanka, with support for both local and overseas clients. Willingness to travel locally and internationally is required. Professional certifications in networking or security (such as Cisco, Ubiquiti, CompTIA, Fortinet) are considered an advantage.
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