Sales & Customer Account Manager

About the role

The Sales & Customer Account Manager at DeepSea Coders is responsible for driving business growth through SaaS sales, customer success, and account development. The role involves managing the complete customer lifecycle, including lead generation, sales conversion, contract negotiation, onboarding, account management, renewals, and revenue expansion. Key responsibilities include achieving sales targets, building and maintaining customer relationships, coordinating onboarding, preparing proposals and contracts, and identifying opportunities for account growth and retention. The position requires a minimum of 10 years of experience in software/SaaS sales and customer account management, as well as a bachelor's degree in Business Administration, Marketing, IT, or a related field. The successful candidate will report to the Head of Sales, Sales Director, or CEO and is expected to demonstrate strong commercial skills, accountability, and the ability to independently manage priorities and deadlines.