IT Assistant
About the role
The IT Assistant position is a full-time, on-site role located in Colombo. The role involves maintaining and supporting the company's technological infrastructure, providing technical support, diagnosing and resolving hardware and software issues, offering printer support, and troubleshooting IT-related challenges. The IT Assistant will work closely with cross-functional teams to ensure efficient and secure system operations. Candidates should have experience in technical support and IT systems, proficiency in SQL database management, printer support, troubleshooting, and strong analytical and communication skills. A diploma or degree in IT or a related field is preferred.
Must have
- Experience in Technical Support and Information Technology systems.
- Proficiency in SQL database Management, Printer Support and Troubleshooting IT issues.
- Analytical Skills for identifying and solving technical problems.
- communication and problem-solving skills.
- Ability to work effectively as part of a team in an on-site environment.
Nice to have
- Familiarity with network infrastructure and software systems is a plus.
- Diploma or degree in Information Technology, Computer Science, or a related field is preferred.
Technologies
- SQL
Highlights
Applicants should send their CV to itm@unionapp.com. The position is strictly on-site in Colombo. A diploma or degree in IT or a related field is preferred but not mandatory.
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