Application Server Consultant
About the role
HCLTech is hiring an Application Server Consultant to join their Support & Operations team, focusing on the availability, reliability, and performance of enterprise application server environments for global customers. The role involves expert-level support and administration of IBM WebSphere, Oracle WebLogic, and JBoss Application Servers, handling critical incidents, performing root cause analysis, and supporting ITIL-based processes. The consultant will also mentor junior team members, collaborate with stakeholders, and contribute to service improvement initiatives. Candidates should have extensive experience in application server administration, strong troubleshooting skills, and a background in large-scale enterprise environments.
Must have
- Extensive hands-on experience with: IBM WebSphere Application Server, Oracle WebLogic Server, JBoss Application Server.
- Strong expertise in application server administration, configuration, deployment, troubleshooting, and performance tuning.
- Experience managing complex production environments and mission-critical applications.
- Strong understanding of incident, problem, and change management processes.
- Working knowledge of ITIL frameworks and operational best practices.
- Proven ability to diagnose and resolve complex infrastructure and middleware issues.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.
- 10+ years of experience in application server administration and enterprise support operations.
- Excellent verbal and written communication skills.
- Strong analytical, problem-solving, and stakeholder management capabilities.
Nice to have
- Relevant middleware, application server, or IT service management certifications will be an added advantage.
- Experience leading or mentoring technical teams.
- Exposure to cloud platforms and cloud-based application deployments.
- Experience working in global delivery and support environments.
- Strong documentation and process governance skills.
- Ability to work effectively in a fast-paced, customer-focused environment.
Technologies
- ITIL
- JBoss
- Oracle
- WebLogic
Highlights
Relevant middleware, application server, or IT service management certifications are considered an added advantage. The role requires excellent communication and stakeholder management skills. A Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field is required. The position supports global customers and may involve collaboration across different regions.
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