IT Hardware Assistant
About the role
The IT Hardware Assistant will provide hardware and technical support to employees, including troubleshooting and repairing laptops, desktop computers, printers, and other IT equipment. The role involves diagnosing and resolving network connectivity issues, installing and configuring operating systems, software, and hardware, as well as maintaining records of IT equipment and coordinating with external service providers when necessary. The assistant will also help with the setup and maintenance of IT equipment for new employees and ensure all IT equipment is functioning efficiently. Candidates should have at least one year of experience in IT hardware support or a similar role, with good knowledge of computer hardware, networking, and troubleshooting skills. The position is based onsite at WTC and operates Monday to Saturday, with Saturday being a half day.
Must have
- Minimum 1 year of experience in IT hardware support or a similar role.
- Good knowledge of computer hardware, laptops, printers, and networking.
- Basic knowledge of LAN, Wi-Fi, routers, switches, and network troubleshooting.
- Ability to diagnose and repair common hardware and software issues.
- Good troubleshooting and problem-solving skills.
- Good communication and teamwork skills.
Technologies
- Wi-Fi
Highlights
Applications should be sent via email to hr@aahaas.com. The role is onsite at WTC and requires working Monday to Saturday, with Saturday as a half day. Candidates with degrees and theoretical knowledge plus one year of experience are encouraged to apply.
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