Delivery Lead
About the role
iTelaSoft is hiring a Delivery Lead to manage and coordinate the delivery of a large-scale technology transformation programme for a major client in East Africa. The role involves acting as the main liaison between client stakeholders and remote delivery teams, ensuring effective project implementation, stakeholder communication, and timely achievement of milestones. Key responsibilities include overseeing project activities, facilitating workshops and UAT, coordinating with various business departments, monitoring progress, and ensuring alignment with business requirements and quality standards. The position requires significant experience in IT project management and technology delivery, strong stakeholder management skills, and the ability to work independently and travel to Tanzania. The contract is initially for 6 months and is open only to Sri Lankan candidates.
Must have
- Minimum 8 years of experience in IT project management, technology delivery, or implementation management.
- Proven experience managing large-scale technology transformation projects, preferably in client-facing roles.
- Strong stakeholder management skills, with experience working with senior leadership, business teams, and external suppliers.
- Good technical understanding of IT infrastructure, security, ERP, CRM, and enterprise business systems.
- Experience coordinating cross-functional teams, project implementations, UAT, and business workshops.
- Excellent communication, organizational, coordination, and problem-solving skills.
- Fluency in English, with strong written and verbal communication abilities.
- Ability to work independently, manage multiple priorities, and meet project deadlines.
- Willingness to travel and work in East Africa (Tanzania) (Only for Sri Lankan candidates)
- Availability for an initial 6-month contract period.
Nice to have
- Knowledge of Swahili.
- Experience in the automotive, dealership, equipment, or large multi-company business sectors.
- Professional certifications such as PMP, PRINCE2, or ITIL
Technologies
- CRM
- ERP
- ITIL
- Pmp
- Prince2
- Uat
Highlights
The role requires willingness to travel and work in East Africa (Tanzania) and is only open to Sri Lankan candidates. The initial contract period is 6 months.
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