IT & Admin Officer
About the role
Headrogen is seeking an IT & Admin Officer to join their team in Sri Lanka. The role involves managing general office administration, coordinating supplies and vendors, and providing first-line IT support for staff. Key responsibilities include troubleshooting hardware and software issues, maintaining IT assets and inventory, administering user accounts and Microsoft 365, and ensuring basic IT security and data backups. Candidates should have at least one year of experience in administration and IT support, a relevant diploma or degree, and hands-on knowledge of Windows, Microsoft 365, and networking basics. Strong organisational and communication skills are essential, as well as the ability to handle sensitive information and manage multiple priorities independently.
Must have
- 1+ years of experience in an administration and IT support role.
- Diploma or degree in IT, Computer Science, Business Administration or a related field.
- Hands-on knowledge of Windows, Microsoft 365, networking basics and common office hardware.
- Strong organisational, communication and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Ability to work independently, take initiative and manage multiple priorities.
Technologies
- Microsoft 365
- Windows
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