Associate - Business Support (UK Calendar - UK Shift)
About the role
H Connect International is seeking an Associate - Business Support to join their team, supporting clients primarily in the UK, US, Canada, and Australia. The role involves reviewing and interpreting client problem statements, preparing process documentation, collaborating with founders to improve processes using the client's proprietary platform, and communicating directly with clients to clarify requirements or test processes. The position requires strong English skills, analytical thinking, and the ability to work in a remote team environment. Training on the proprietary platform will be provided.
Must have
- Following a Diploma or Bachelor’s degree in Business Administration, or a related field.
- Minimum 6 months of experience in administration or a similar capacity.
- Willingness to work with AI models.
- Strong command of written and spoken English.
- Analytical mindset with the ability to understand and interpret problems effectively.
- Strong communication skills with the ability to collaborate in a remote team environment.
- Proactive, adaptable, and capable of working with limited direction.
- Familiarity with business process design or lean principles.
- Basic understanding of Standard Operating Procedures (SOPs).
Nice to have
- Prior internship or brief exposure to client-facing environments (Preferred).
Highlights
The role follows the UK calendar and UK shift hours. Candidates must be willing to work with AI models. Prior internship or brief exposure to client-facing environments is preferred but not mandatory. The company values diversity and inclusion. Applications are added to a talent database for future opportunities.