L2 Support Engineer

About the role

As an L2 Support Engineer at Miwayz, you will be responsible for monitoring the production platform, responding to alerts, resolving incidents, and investigating issues across applications, APIs, databases, and infrastructure. The role also involves supporting software releases and participating in the on-call rotation to ensure continuous service availability. Candidates should have 2 to 4 or more years of experience in L2 application or technical support, with hands-on skills in Linux, PostgreSQL, Kubernetes, and Grafana, as well as familiarity with Azure cloud. Kafka or ITIL knowledge is considered an advantage.