AI Prompt & Content Specialist – E-commerce
About the role
The AI Prompt & Content Specialist – E-commerce role involves supporting customer operations for an e-commerce client using internal software and AI-assisted tools. The position focuses on reviewing and validating AI-generated customer responses, managing customer inquiries, identifying workflow and software issues, and making basic corrections to personalized digital artwork. The ideal candidate will apply analytical thinking, attention to detail, and problem-solving skills to real-world customer and operational scenarios, particularly in a Christian-focused personalized artwork market. The role is full-time, remote, and requires strong written English, technical judgment, and the ability to work independently.
Must have
- Strong analytical and problem-solving skills.
- Excellent written English and professional communication skills.
- Strong attention to detail and ability to identify inconsistencies or incorrect assumptions.
- Ability to understand requirements and translate them into appropriate actions.
- Good judgment when dealing with scenarios where the correct answer is not immediately obvious.
- Confidence using AI tools and critically evaluating AI-generated output rather than accepting it automatically.
- Ability to troubleshoot problems and try different approaches when the initial solution does not work.
- Ability to recognize patterns, edge cases, and recurring issues.
- Ability to learn new software platforms, workflows, and processes quickly.
- Basic computer and image-editing skills.
- Reliable, organized, and comfortable working independently in a remote environment.
Nice to have
- Experience working with generative AI tools, prompt engineering, or AI-assisted workflows.
- Experience reviewing or validating AI-generated content.
- Experience with software QA, requirements analysis, troubleshooting, or bug reporting.
- Previous experience in customer support, e-commerce, or customer operations.
- Experience with Canva, Photoshop, or similar image-editing tools.
- Experience managing social media messages or basic content.
- Good familiarity with Christianity, common Christian beliefs, the Bible, and Scripture, as this role supports a client whose products and customer conversations frequently involve Christian themes.
- Comfortable reviewing AI-generated customer communications involving faith, prayer, Scripture, memorials, and other sensitive topics.
Technologies
- Canva
- E-commerce
- Generative AI
- Photoshop
- Prompt Engineering
Highlights
This is a fully remote, full-time position (approximately 40 hours per week) with five consistent working days. Familiarity with Christianity and the Bible is highly beneficial due to the client focus. The role is not primarily software development but values technical and analytical backgrounds.
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